Prayer Mat

I?m sorry for them, but every organisation should have systems robust enough to withstand a failure. It?s a wake-up call for everyone.?

Customer Dissatisfaction

If you are unable to maintain customer service levels because your systems are down for an extended period, the best you can hope for is loyal but dissatisfied customers. But most likely, they will seek another, more reliable supplier.

Consumers will seek an alternate supplier whose systems are available. If your customers are other businesses, they will need to have confidence ? for their own survival ? that you have an effective disaster recovery plan in place. In fact, depending on their level of dependence on you, they may require to see it before they agree to do business with you.

Lost Revenue

If your computer systems are unavailable for a considerable period of time ? or your disaster recovery plan doesn?t cover every base ? loss of revenue is bound to occur.
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